Frequently Asked Questions

OGERBEADS

ORDERS & HANDLING

ALL KIND OF QUESTIONS

What is the material of your core?

The core is 925 sterling silver, that means the core is 92,5% made of silver, the other 7,5% it nicklefree.

What is the size of the core?

SMALL CORE: The inner tube size of the small cored beads is 4.1mm, it will only fit the smaller chains.
UNIVERAL CORE: The inner tube size of the universal cored beads is 4.3mm and fit most brands.

What are the sizes of the beads?

The base bead is always 14mm, extra raised designs are on top of the base bead. The exact size of the bead is also noticed in the additional information. You can use “compare products” to see all the beads and sizes next to each other.

How do I recognize an authentic Ogerbead?

Of course you can recognize an Ogerbead by the design. But to help you recognize them even better, there is a little code at the flare of the silver core. You can only see it with a magnifier, the code is ST925. The meaning of the code is ST “sterling” 925 “92,5% made of silver, the other 7,5% is nicklefree”. For the Universal Cored beads the code is ST925U, were the “U” stands for Universal.

Can you make me a custom designed bead?

Thanks for asking! But we are not able to make custom designed beads anymore. Sometimes we do offer some Limited Editions in our webshop.

Which payment possibilities do you offer?

When you checkout you can pay with paypal (creditcard), IDEAL (through Mollie) or Sofort Banking

Bankdetails

Holder: OGERBEADS
Name Bank: ING
IBAN: NL76 INGB 0007 6620 40
BIC/SWIFT: INGBNL2A
Country: The Netherlands

Paypal: info@ogerbeads.com

When will my order be shipped?

SHIPPING SCHEDULE

Orders placed Monday => Shipped on Wednesday
Orders placed Tuesday => Shipped on Wednesday
Orders placed Wednesday => Shipped on Friday
Orders placed Thursday => Shipped on Friday
Orders placed Friday => Shipped on Monday
Orders placed Saturday => Shipped on Monday
Orders placed Sunday => Shipped on Monday

Do you ship international?

YES, we do! During checkout 21% VAT will be reduced from your shop amount. You are responsible for possible customs and import duties at your own country (outside EU). Ogerbeads is not responsible for delays caused by customs, we use CN22 forms to help your package go fast through customs.

TaxFree Shopping

If you are outside the EU, 21% VAT will be reduced from your shop amount during checkout. You are responsible for possible customs and import duties at your own country (outside EU). Ogerbeads is not responsible for delays caused by customs.

How long does it take to arrive?

It depends on were you live, within Europe it will take approx 3-4 working days. If you are outside the EU, it can take up to 6-8 week due to customs, but normally you will recieve your order in about 2 weeks.
You are responsible for possible customs and import duties at your own country (outside EU). Ogerbeads is not responsible for delays caused by customs.

Can you ship registered ?

Yes, we can. If you want to